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Q: Do you do commissions?
A: Very happily. Please send your enquiry to [email protected] with details of what you’d like me to work on and we can discuss further.
Q: Where do you ship?
A: I have UK and worldwide shipping.
Q: How quickly can you ship?
A: Please be patient, as a sole trader I’m unfortunately limited with my resources – but I’ll do my very best to ship as soon as I can. Upon placing an order I will try to reply with shipping details that day. Larger items may require special delivery arrangements (this will be noted on the product page). Please message me if you have any specific requests or timelines.
Q: What is your refunds and returns policy?
A: I really really hope you love your item, but of course you can return your item within 30 days given it is in the original condition, packaging (and has not been worn or used for social media / promotions). I cannot unfortunately offer free returns so please bare this in mind. Please do also be mindful that I’m primarily an artist and I don’t use moulds etc, and so certain artistic ‘perfect imperfections’ may be present in the product (sculpting not exactly symmetrical etc, that kind of thing!), so do check all photos and ensure you are happy with everything before buying. Please feel free to read the general / full refunds and returns policy here.
Q: Do you offer discounts?
A: Unfortunately not as standard. But sign up for my mailing list and I can send out offers when / if can! Every piece is original, from the design to the production. Most individual piece you see takes on average about 30 hours of crating, not including marketing or any other time. I try to use the techniques that will offer the most personality, which means I opt for hand sculpting (I dislike using moulds for instance as I personally feel it takes away from the originality of the piece). I try to price pieces as affordably as I can, and what you see I promise is usually a very direct correlation to that time and the materials involved. If there is something similar but smaller in scope I am very happy to discuss making a bespoke alternative 🙂
Q: Can you do different sizes?
A: In short – yes, but please bear in mind that as every item is unique, it will end up looking different from the original! Not worse of course – just different.
Q: Do you do rentals or collaborations?
A: I’m very happy to discuss rentals and collaborations – send me an email at [email protected] with your project details or via the form below: